User Information

This page is geared towards current subscribers of the Weyburn Utility Board to provide as much information and keep their users informed and educated.


Health Canada agrees with the World Health Organization (WHO) that it is highly unlikely that drinking water is a route of transmission for COVID-19 (the disease) or 2019-nCoV (the virus). The WHO has produced a technical brief for the water, sanitation and hygiene sector (attached) that accurately summarizes the situation. The existing Canadian guidance for the safe management of drinking water applies in the COVID-19 outbreak, and no extra measures are needed. The water supply can safely be used as normal, and in particular for hand washing, following current directives on frequency and technique.

As per the WHO technical brief attached, the COVID-19 outbreak is not considered a waterborne outbreak. Based on this information, Health Canada’s position is that drinking water authorities should not issue boil water advisories for COVID-19.

In communities that are currently under a boil water advisory, the advice found in Table 1 of Health Canada’s  guidance document (  should continue to be followed.

Hand washing is a key public health measure to protect the health of Canadians. The Public Health Agency of Canada has several published resources on COVID-19 including a fact sheet – these focus on the disease symptoms and information on workplace health, self-isolation, etc. You can find them here: .

You can find outbreak updates for Canada here : .

Water, Sanitation, Hygiene and Waste Management for the COVID-19 Virus (2020)

The Weyburn Utility Board has been educated on the SaskAlert App which provides updates on various emergencies thought the province. The Weyburn Utility Board urges all users to download the Free App from their App Store by searching “SaskAlert” or “Emergency Alerts Saskatchewan”. Below are a set of instructions once you have downloaded the App and instructions on how to refine your alert area.

SaskAlert App Instructions

In the event of a Drinking Water Advisory the Weyburn Utility Board has provided a step-by-step guide for users. The Weyburn Utility Board urges people to carefully read the instructions as some steps may not pertain to them and if they have any questions to contact the Utility Board. It is important to follow the steps after an Emergency Boil Water Order (EBWO) or Precautionary Drinking Water Advisory (PDWA) have been lifted as if the steps are not completed, unsafe water may remain in your plumbing system.

Procedures for Flushing Water Systems After a PDWA or EBWO